Piano Bench
Published May 5, 2004
Summary
CPSC records recall 04132, published May 5, 2004. Recalling firm: Casio Inc., Dover, N.J.; Reported units: 18,000.
What's the hazard
The screws and bracket assemblies attaching the legs to the bench can weaken and detach, causing the bench seat to collapse during normal use.
What to do
Consumers should stop using the benches immediately and contact Casio for instructions on how to return the product for a full refund plus an incentive payment. Consumers who purchased a Casio Eighty Eight key digital piano, model AP31 from Costco Wholesale Corporation should return only the bench to their local Costco retailer. Consumers who purchased a Casio Eighty Eight key digital piano, model AP31 or PX100 from Sam's Club will receive a box, instructions, and a return label to return the bench back to Casio. Do not return benches to Sam's Clubs. Consumers who purchased the keyboard and bench together will receive $125 toward the purchase of a replacement bench and consumers who purchased a bench separately will receive a full refund of the purchase price plus a $25 incentive payment.
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Recall details
- Brand
- Casio Inc., Dover, N.J.
- Manufacturer
- Casio Inc., Dover, N.J.
- Distributor
- Music instrument retailers, Sam's Club, Costco Wholesale and on Casio's Web site nationwide, between September 2003 and March 2004, for about $99. The benches sold by Sam's Club and Costco were unassembled and included a Casio Electronic Piano and piano stand. The benches distributed by music instrument retailers were assembled and sold as stand-alone products.
- Country
- US
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Questions about this recall
Was Piano Bench recalled?
Yes. CPSC published recall 04132 on May 5, 2004. Reported hazard: The screws and bracket assemblies attaching the legs to the bench can weaken and detach, causing the bench seat to collapse during normal use.
What should I do if I have this product?
Consumers should stop using the benches immediately and contact Casio for instructions on how to return the product for a full refund plus an incentive payment. Consumers who purchased a Casio Eighty Eight key digital piano, model AP31 from Costco Wholesale Corporation should return only the bench to their local Costco retailer. Consumers who purchased a Casio Eighty Eight key digital piano, model AP31 or PX100 from Sam's Club will receive a box, instructions, and a return label to return the bench back to Casio. Do not return benches to Sam's Clubs. Consumers who purchased the keyboard and bench together will receive $125 toward the purchase of a replacement bench and consumers who purchased a bench separately will receive a full refund of the purchase price plus a $25 incentive payment.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: Casio Inc., Dover, N.J..