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CPSCCPSC · Consumer products·Recall number 06007

HP and Compaq Notebook Computer Battery Packs

Published October 14, 2005

Summary

CPSC records recall 06007, published October 14, 2005. Reported units: About 135,000 battery packs worldwide, including about 85,000 in the U.S.

What's the hazard

An internal short can cause the battery cells to overheat and melt or char the plastic case, posing a burn and fire hazard.

What to do

Consumers should stop using the recalled batteries immediately and contact HP to arrange for a free replacement battery, by visiting the Battery Replacement program Web site or by calling HP. After removing the recalled battery for their notebook computer, consumers should plug in the AC adapter to power the notebook until a replacement battery arrives.

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Recall details

Brand
Hewlett-Packard Company, of Palo Alto, Calif.
Distributor
National and regional computer and electronics stores, online stores, hp.com and hpshopping.com from March 2004 through May 2005 for between $1,000 and $3,000. The battery packs also were sold separately for between $100 and $130.
Country
US

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Questions about this recall

Was HP and Compaq Notebook Computer Battery Packs recalled?

Yes. CPSC published recall 06007 on October 14, 2005. Reported hazard: An internal short can cause the battery cells to overheat and melt or char the plastic case, posing a burn and fire hazard.

What should I do if I have this product?

Consumers should stop using the recalled batteries immediately and contact HP to arrange for a free replacement battery, by visiting the Battery Replacement program Web site or by calling HP. After removing the recalled battery for their notebook computer, consumers should plug in the AC adapter to power the notebook until a replacement battery arrives.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: Hewlett-Packard Company, of Palo Alto, Calif..

View official CPSC notice(opens on cpsc.gov)