Back to search
CPSCCPSC · Consumer products·Recall number 06092

Lithium-Ion batteries in SoundStation2W wireless conference phone

Published February 17, 2006

Summary

CPSC records recall 06092, published February 17, 2006. Recalling firm: Polycom Inc., of Pleasanton, Calif.; Reported units: About 21,000 units in the U.S. (About 27,700 units worldwide).

What's the hazard

These batteries can overheat, which could pose a fire or burn hazard.

What to do

Customers should remove the battery pack from their SoundStation2W unit immediately. Once the batteries are removed, customers can still use their conference phone by keeping the charger plugged into the unit. Customers should not attempt to use other batteries in the unit. Consumers should contact Polycom Inc. for information on receiving a free replacement battery.

Get an email if Polycom has another recall

Free. We only write when there's a new recall that matches. Unsubscribe in one click.

Recall details

Brand
Polycom Inc., of Pleasanton, Calif.
Manufacturer
Polycom Inc., of Pleasanton, Calif.
Distributor
Barbeques Galore Inc., of Lake Forest, Calif.
Country
US

Related recalls

Questions about this recall

Was Lithium-Ion batteries in SoundStation2W wireless conference phone recalled?

Yes. CPSC published recall 06092 on February 17, 2006. Reported hazard: These batteries can overheat, which could pose a fire or burn hazard.

What should I do if I have this product?

Customers should remove the battery pack from their SoundStation2W unit immediately. Once the batteries are removed, customers can still use their conference phone by keeping the charger plugged into the unit. Customers should not attempt to use other batteries in the unit. Consumers should contact Polycom Inc. for information on receiving a free replacement battery.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: Polycom Inc., of Pleasanton, Calif..

View official CPSC notice(opens on cpsc.gov)