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CPSCCPSC · Consumer products·Recall number 08297

SoundStation2W Wireless Conference Phones with Lithium Ion Batteries

Published June 5, 2008

Summary

CPSC records recall 08297, published June 5, 2008. Reported units: About 5,800 units.

What's the hazard

The battery packs can overheat, posing a fire or burn hazard.

What to do

Consumers should immediately remove the battery pack from their SoundStation2W wireless conference phone. Once the battery pack is removed, consumers can still use their conference phone by keeping the charger plugged into the unit. Consumers should not attempt to use battery packs other than those supplied by Polycom in the unit. Consumers should contact Polycom for a free replacement battery pack.

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Recall details

Distributor
Polycom, Inc., of Pleasanton, Calif.
Country
US

Related recalls

Questions about this recall

Was SoundStation2W Wireless Conference Phones with Lithium Ion Batteries recalled?

Yes. CPSC published recall 08297 on June 5, 2008. Reported hazard: The battery packs can overheat, posing a fire or burn hazard.

What should I do if I have this product?

Consumers should immediately remove the battery pack from their SoundStation2W wireless conference phone. Once the battery pack is removed, consumers can still use their conference phone by keeping the charger plugged into the unit. Consumers should not attempt to use battery packs other than those supplied by Polycom in the unit. Consumers should contact Polycom for a free replacement battery pack.

View official CPSC notice(opens on cpsc.gov)