Cricket EZ Cellular Phones
Published May 20, 2008
Summary
CPSC records recall 08572, published May 20, 2008. Reported units: About 285,000.
What's the hazard
A software problem with the cell phones causes audio problems with 911 calls. When a call is connected to 911, the operator may not hear the caller or the caller may not hear the 911 operator.
What to do
Consumers should immediately return their phone to Cricket for a free software repair. Cricket is directly contacting consumers who purchased these cell phones to alert them to the recall.
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Recall details
- Distributor
- Cricket Communications, of San Diego, Calif. (subsidiary of Leap Wireless International Inc.)
- Country
- US
Related recalls
Questions about this recall
Was Cricket EZ Cellular Phones recalled?
Yes. CPSC published recall 08572 on May 20, 2008. Reported hazard: A software problem with the cell phones causes audio problems with 911 calls. When a call is connected to 911, the operator may not hear the caller or the caller may not hear the 911 operator.
What should I do if I have this product?
Consumers should immediately return their phone to Cricket for a free software repair. Cricket is directly contacting consumers who purchased these cell phones to alert them to the recall.