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CPSCCPSC · Consumer products·Recall number 09010

GN9120 Wireless Headsets

Published October 14, 2008

Summary

CPSC records recall 09010, published October 14, 2008. Recalling firm: GN Netcom Inc., of Nashua, New Hampshire; Reported units: About 525,000 (an additional 675,000 were sold outside the U.S.).

What's the hazard

An internal short circuit in the lithium-ion polymer batteries can cause the batteries to overheat, posing a fire hazard.

What to do

Consumers should immediately stop using and unplug the headsets. Consumers should contact GN Netcom to receive a replacement battery.

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Recall details

Brand
GN Netcom Inc., of Nashua, New Hampshire
Manufacturer
GN Netcom Inc., of Nashua, New Hampshire
Distributor
GN Netcom, authorized distributors and resellers nationwide from January 2005 through September 2008 for between $150 and $350 as part of the GN9120 headset and about $20 as a replacement part.
Country
US

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Questions about this recall

Was GN9120 Wireless Headsets recalled?

Yes. CPSC published recall 09010 on October 14, 2008. Reported hazard: An internal short circuit in the lithium-ion polymer batteries can cause the batteries to overheat, posing a fire hazard.

What should I do if I have this product?

Consumers should immediately stop using and unplug the headsets. Consumers should contact GN Netcom to receive a replacement battery.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: GN Netcom Inc., of Nashua, New Hampshire.

View official CPSC notice(opens on cpsc.gov)