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CPSCCPSC · Consumer products·Recall number 09734

Vista Residential Security System Control Panels

Published April 7, 2009

Summary

CPSC records recall 09734, published April 7, 2009. Recalling firm: Ademco de Juarez s.r.l., of Mexico; Reported units: About 7,000.

What's the hazard

Security systems programmed with a wireless silent panic feature can fail to operate properly the first time the panic button is pressed on the remote transmitter. If the panic button is pressed only once, this can unexpectedly leave residents without a triggered alarm during an emergency.

What to do

Honeywell International is contacting dealers directly and is providing free replacement software to consumers.

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Recall details

Brand
Ademco de Juarez s.r.l., of Mexico
Manufacturer
Ademco de Juarez s.r.l., of Mexico
Distributor
Honeywell International Inc., of Melville, N.Y.
Country
US

Related recalls

Questions about this recall

Was Vista Residential Security System Control Panels recalled?

Yes. CPSC published recall 09734 on April 7, 2009. Reported hazard: Security systems programmed with a wireless silent panic feature can fail to operate properly the first time the panic button is pressed on the remote transmitter. If the panic button is pressed only once, this can unexpectedly leave residents without a triggered alarm during an emergency.

What should I do if I have this product?

Honeywell International is contacting dealers directly and is providing free replacement software to consumers.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: Ademco de Juarez s.r.l., of Mexico.

View official CPSC notice(opens on cpsc.gov)