Samsung "Jitterbug" Cell Phones
Published May 22, 2009
Summary
CPSC records recall 09744, published May 22, 2009. Recalling firm: Samsung Telecommunications America, of Richardson, Texas; Reported units: About 160,000.
What's the hazard
The recalled cell phones that are in a no-service area and display an "out of range, try again later" message could fail to connect to emergency 911.
What to do
Samsung and Jitterbug are directly contacting consumers to schedule a free software upgrade. Consumers should call Samsung if they have not already been contacted.
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Recall details
- Brand
- Samsung Telecommunications America, of Richardson, Texas
- Manufacturer
- Samsung Telecommunications America, of Richardson, Texas
- Distributor
- GreatCall d/b/a Jitterbug, of San Diego, Calif.
- Country
- US
Related recalls
Questions about this recall
Was Samsung "Jitterbug" Cell Phones recalled?
Yes. CPSC published recall 09744 on May 22, 2009. Reported hazard: The recalled cell phones that are in a no-service area and display an "out of range, try again later" message could fail to connect to emergency 911.
What should I do if I have this product?
Samsung and Jitterbug are directly contacting consumers to schedule a free software upgrade. Consumers should call Samsung if they have not already been contacted.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: Samsung Telecommunications America, of Richardson, Texas.