CPSCCPSC · Consumer products·Recall number 09744
Samsung "Jitterbug" Cell Phones
Published May 23, 2014 · Recall initiated: May 22, 2009
What's the hazard
The recalled cell phones that are in a no-service area and display an "out of range, try again later" message could fail to connect to emergency 911.
What to do
Samsung and Jitterbug are directly contacting consumers to schedule a free software upgrade. Consumers should call Samsung if they have not already been contacted.
Recall details
- Brand
- Samsung Telecommunications America, of Richardson, Texas
- Manufacturer
- Samsung Telecommunications America, of Richardson, Texas
- Distributor
- GreatCall d/b/a Jitterbug, of San Diego, Calif.
- Country
- US