Lithium-Ion batteries used in Hewlett-Packard and Compaq notebook computers
Published May 21, 2010
Summary
CPSC records recall 10240, published May 21, 2010. Reported units: About 54,000 (70,000 units were previously recalled in May 2009).
What's the hazard
The recalled lithium-ion batteries can overheat, posing a fire and burn hazard to consumers.
What to do
Consumers should immediately remove the batteries referenced above from their notebook computer and contact HP to determine if their battery is included in this recall (even if the battery was previously checked). Consumers with recalled batteries will receive a free replacement battery. After removing the recalled battery from their notebook computer, consumers may use the AC adapter to power the computer until a replacement battery arrives. HP recommends that only batteries obtained from HP or an HP authorized reseller be used with HP notebook PCs.
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Recall details
- Brand
- Hewlett-Packard Co., of Palo Alto, Calif.
- Distributor
- Computer and electronics stores nationwide, hp.com and hpshopping.com from August 2007 through July 2008 for between $500 and $3,000.
- Country
- US
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Questions about this recall
Was Lithium-Ion batteries used in Hewlett-Packard and Compaq notebook computers recalled?
Yes. CPSC published recall 10240 on May 21, 2010. Reported hazard: The recalled lithium-ion batteries can overheat, posing a fire and burn hazard to consumers.
What should I do if I have this product?
Consumers should immediately remove the batteries referenced above from their notebook computer and contact HP to determine if their battery is included in this recall (even if the battery was previously checked). Consumers with recalled batteries will receive a free replacement battery. After removing the recalled battery from their notebook computer, consumers may use the AC adapter to power the computer until a replacement battery arrives. HP recommends that only batteries obtained from HP or an HP authorized reseller be used with HP notebook PCs.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: Hewlett-Packard Co., of Palo Alto, Calif..