CPSCCPSC · Consumer products·Recall number 10284
Notebook computers
Published May 23, 2014 · Recall initiated: June 30, 2010
What's the hazard
The computers can overheat, posing a burn hazard to the consumer.
What to do
Consumers should immediately go to http://esupport.sony.com/US/f1cw2update for instructions on how to update the computer's BIOS firmware. Consumers can also call Sony or visit Sony Style retail stores nationwide for help with installing the update. This firmware will prevent the computer from overheating. The firmware update will also be available through the VAIO Update software program installed on the recalled computers. A prompt will appear when users log on.
Recall details
- Brand
- Sony Electronics Inc. of San Diego, Calif.
- Manufacturer
- Sony Electronics Inc. of San Diego, Calif.
- Distributor
- Best Buy, Costco, Frys, Amazon.com and Sony Style retail stores and sonystyle.com as well as other electronics retailers and business suppliers nationwide. The recalled computers were shipped to consumers and resellers between January 2010 and April 2010. They sold for between $800 and $1,500.
- Country
- US
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