Notebook computers
Published June 30, 2010
Summary
CPSC records recall 10284, published June 30, 2010. Recalling firm: Sony Electronics Inc. of San Diego, Calif.; Reported units: About 233,000.
What's the hazard
The computers can overheat, posing a burn hazard to the consumer.
What to do
Consumers should immediately go to http://esupport.sony.com/US/f1cw2update for instructions on how to update the computer's BIOS firmware. Consumers can also call Sony or visit Sony Style retail stores nationwide for help with installing the update. This firmware will prevent the computer from overheating. The firmware update will also be available through the VAIO Update software program installed on the recalled computers. A prompt will appear when users log on.
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Recall details
- Brand
- Sony Electronics Inc. of San Diego, Calif.
- Manufacturer
- Sony Electronics Inc. of San Diego, Calif.
- Distributor
- Best Buy, Costco, Frys, Amazon.com and Sony Style retail stores and sonystyle.com as well as other electronics retailers and business suppliers nationwide. The recalled computers were shipped to consumers and resellers between January 2010 and April 2010. They sold for between $800 and $1,500.
- Country
- US
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Questions about this recall
Was Notebook computers recalled?
Yes. CPSC published recall 10284 on June 30, 2010. Reported hazard: The computers can overheat, posing a burn hazard to the consumer.
What should I do if I have this product?
Consumers should immediately go to http://esupport.sony.com/US/f1cw2update for instructions on how to update the computer's BIOS firmware. Consumers can also call Sony or visit Sony Style retail stores nationwide for help with installing the update. This firmware will prevent the computer from overheating. The firmware update will also be available through the VAIO Update software program installed on the recalled computers. A prompt will appear when users log on.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: Sony Electronics Inc. of San Diego, Calif..