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CPSCCPSC · Consumer products·Recall number 10752

Counterfeit BlackBerry®-branded cell phone batteries in refurbished devices

Published August 10, 2010

Summary

CPSC records recall 10752, published August 10, 2010. Reported units: About 470,000.

What's the hazard

The counterfeit batteries can overheat, posing burn and fire hazards.

What to do

Consumers who received refurbished BlackBerry devices through Asurion prior to November 1, 2009 should immediately stop using the product and contact Asurion for a replacement product. Asurion is directly contacting known consumers with the affected batteries to notify them of this recall.

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Recall details

Distributor
Asurion, of Smyrna, Tenn.
Country
US

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Questions about this recall

Was Counterfeit BlackBerry®-branded cell phone batteries in refurbished devices recalled?

Yes. CPSC published recall 10752 on August 10, 2010. Reported hazard: The counterfeit batteries can overheat, posing burn and fire hazards.

What should I do if I have this product?

Consumers who received refurbished BlackBerry devices through Asurion prior to November 1, 2009 should immediately stop using the product and contact Asurion for a replacement product. Asurion is directly contacting known consumers with the affected batteries to notify them of this recall.

View official CPSC notice(opens on cpsc.gov)