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CPSCCPSC · Consumer products·Recall number 12717

Konica Minolta Printers

Published February 2, 2012

Summary

CPSC records recall 12717, published February 2, 2012. Reported units: About 8,430.

What's the hazard

The printers can short circuit and overheat during use, posing a fire hazard.

What to do

Consumers of Magicolor 3730DN and 4750DN should stop using the printers immediately and contact Konica Minolta to schedule a free replacement. Consumers of Bizhub C35 and C35P will be visited by an authorized service agent for repair and replacement of the faulty component.

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Recall details

Brand
Konica Minolta Business Solutions U.S.A. Inc., of Ramsey, N.J.
Distributor
Various value-added resellers, direct retail sales and authorized Konica Minolta dealers from June 2010 through March 2011 for between $900 and $3,500.
Country
US

Related recalls

Questions about this recall

Was Konica Minolta Printers recalled?

Yes. CPSC published recall 12717 on February 2, 2012. Reported hazard: The printers can short circuit and overheat during use, posing a fire hazard.

What should I do if I have this product?

Consumers of Magicolor 3730DN and 4750DN should stop using the printers immediately and contact Konica Minolta to schedule a free replacement. Consumers of Bizhub C35 and C35P will be visited by an authorized service agent for repair and replacement of the faulty component.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: Konica Minolta Business Solutions U.S.A. Inc., of Ramsey, N.J..

View official CPSC notice(opens on cpsc.gov)