GSM Radio Modules Used in Go!Control Panels
Published February 22, 2012
Summary
CPSC records recall 12724, published February 22, 2012. Recalling firm: 2GIG Technologies Inc., of Lehi, Utah; Reported units: About 40,000.
What's the hazard
GSM radio modules used inside Go!Control Panels for home security systems can overheat and combust, resulting in a fire or burn hazard to consumers.
What to do
2GIG has directed home security companies to contact consumers, who will receive a free, installed replacement module. If you have not been contacted and have a question about whether your home security system contains the recalled module, contact your home security company or 2GIG. Consumers should not try to disconnect or disable the recalled product.
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Recall details
- Brand
- 2GIG Technologies Inc., of Lehi, Utah
- Manufacturer
- 2GIG Technologies Inc., of Lehi, Utah
- Distributor
- GIG sold the GSM radio modules to home security companies and security system equipment distributors nationwide and in Canada between December 2010 and October 2011 for use in Go!Control Panels. Home security companies installed the modules in control panels as part of home security systems that varied greatly in price.
- Country
- US
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Questions about this recall
Was GSM Radio Modules Used in Go!Control Panels recalled?
Yes. CPSC published recall 12724 on February 22, 2012. Reported hazard: GSM radio modules used inside Go!Control Panels for home security systems can overheat and combust, resulting in a fire or burn hazard to consumers.
What should I do if I have this product?
2GIG has directed home security companies to contact consumers, who will receive a free, installed replacement module. If you have not been contacted and have a question about whether your home security system contains the recalled module, contact your home security company or 2GIG. Consumers should not try to disconnect or disable the recalled product.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: 2GIG Technologies Inc., of Lehi, Utah.