CPSCCPSC · Consumer products·Recall number 12750
LEV II®, Volant™ and Rise™ residential elevators
Published April 22, 2016 · Recall initiated: September 20, 2012
What's the hazard
The elevator's door can unlock and open at a landing with no elevator car present, exposing the elevator shaft and posing a fall hazard to consumers.
What to do
Consumers should stop using the elevators immediately if they see an "E3" or "E8" error code displayed on the elevator. Even if there is no "E3" or "E8" error code displayed, contact the firm to arrange for a free software upgrade for the elevator. The firm's dealers are directly contacting consumers who purchased the recalled elevators.
Recall details
- Brand
- ThyssenKrupp Access Manufacturing LLC, of Roanoke, Ill.
- Manufacturer
- ThyssenKrupp Access Manufacturing LLC, of Roanoke, Ill.
- Distributor
- Elevator dealers from December 2010 through August 2012 for between $16,000 and $26,000 installed.
- Country
- US
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