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CPSCCPSC · Consumer products·Recall number 13073

Top-Loading Washing Machines

Published December 18, 2012

Summary

CPSC records recall 13073, published December 18, 2012. Recalling firm: LG Electronics Inc., of South Korea; Reported units: About 457,000.

What's the hazard

An unbalanced load can cause the washing machine to shake excessively and the drum to come loose during use, posing a risk of injury to consumers and property damage to the surrounding area.

What to do

Consumers should immediately contact LG or Sears for a free in-home repair of the machine. Consumers will also receive supplemental information to be inserted into their owner's manual and a new caution label to be placed on the washing machine. Consumers who have observed their recalled washing machine shaking excessively should immediately stop using it. Consumers should be aware that loading their machines with water-proof or water-resistant items, such as mattress pads, mattress covers and similar items, increases the chances of loads being unbalanced.

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Recall details

Brand
LG Electronics Inc., of South Korea
Manufacturer
LG Electronics Inc., of South Korea
Distributor
LG models were sold at Best Buy, Home Depot, Kmart, Sears and local retailers nationwide. Kenmore Elite models were sold at Kmart and Sears. All were sold from April 2010 to December 2012 for between $899 and $1,099.
Country
US

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Questions about this recall

Was Top-Loading Washing Machines recalled?

Yes. CPSC published recall 13073 on December 18, 2012. Reported hazard: An unbalanced load can cause the washing machine to shake excessively and the drum to come loose during use, posing a risk of injury to consumers and property damage to the surrounding area.

What should I do if I have this product?

Consumers should immediately contact LG or Sears for a free in-home repair of the machine. Consumers will also receive supplemental information to be inserted into their owner's manual and a new caution label to be placed on the washing machine. Consumers who have observed their recalled washing machine shaking excessively should immediately stop using it. Consumers should be aware that loading their machines with water-proof or water-resistant items, such as mattress pads, mattress covers and similar items, increases the chances of loads being unbalanced.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: LG Electronics Inc., of South Korea.

View official CPSC notice(opens on cpsc.gov)