Visonic Amber Classic and Amber SelectX Personal Emergency Response System (PERS) Kits
Published September 11, 2013
Summary
CPSC records recall 13280, published September 11, 2013. Recalling firm: Visonic Ltd., of Tel Aviv, Israel; Reported units: About 24,000.
What's the hazard
A single Amber Base station set to Common Area Mode will not detect a low battery or dead battery warning signal from the remote pendant that notifies the end user or system administrator to replace the pendant battery.
What to do
Consumers should immediately contact their system installer or a Visonic alarm installation professional to determine if their Amber base station is set to Common Area Mode, and if so, to either reset their unit to another mode or make other system changes, such as adding an additional base station. Only a professionally-trained PERS system installer can identify and modify the particular mode configuration. Owners are also reminded to manually test their Amber PERS pendant regularly for low battery status.
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Recall details
- Brand
- Visonic Ltd., of Tel Aviv, Israel
- Manufacturer
- Visonic Ltd., of Tel Aviv, Israel
- Distributor
- Visonic distributors and professional alarm installation firms nationwide from January 2008 through August 2013 for between $220 and $240 for the kits.
- Country
- US
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Questions about this recall
Was Visonic Amber Classic and Amber SelectX Personal Emergency Response System (PERS) Kits recalled?
Yes. CPSC published recall 13280 on September 11, 2013. Reported hazard: A single Amber Base station set to Common Area Mode will not detect a low battery or dead battery warning signal from the remote pendant that notifies the end user or system administrator to replace the pendant battery.
What should I do if I have this product?
Consumers should immediately contact their system installer or a Visonic alarm installation professional to determine if their Amber base station is set to Common Area Mode, and if so, to either reset their unit to another mode or make other system changes, such as adding an additional base station. Only a professionally-trained PERS system installer can identify and modify the particular mode configuration. Owners are also reminded to manually test their Amber PERS pendant regularly for low battery status.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: Visonic Ltd., of Tel Aviv, Israel.