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CPSCCPSC · Consumer products·Recall number 13727

Pre-lit artificial Christmas trees

Published February 28, 2013

Summary

CPSC records recall 13727, published February 28, 2013. Recalling firm: Redwood Pacific Ltd., of Hong Kong; Reported units: About 700.

What's the hazard

The remote control receiver box attached to the Christmas tree can overheat and melt, posing burn and shock hazards to consumers.

What to do

Consumers should immediately stop using the Christmas tree's remote control units and contact Balsam Hill for free replacement remote control devices. Balsam Hill is contacting its customers directly.

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Recall details

Brand
Redwood Pacific Ltd., of Hong Kong
Manufacturer
Redwood Pacific Ltd., of Hong Kong
Distributor
Online at www.balsamhill.com from July 2012 through December 2012 for between $1,250 and $3,550.
Country
US

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Questions about this recall

Was Pre-lit artificial Christmas trees recalled?

Yes. CPSC published recall 13727 on February 28, 2013. Reported hazard: The remote control receiver box attached to the Christmas tree can overheat and melt, posing burn and shock hazards to consumers.

What should I do if I have this product?

Consumers should immediately stop using the Christmas tree's remote control units and contact Balsam Hill for free replacement remote control devices. Balsam Hill is contacting its customers directly.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: Redwood Pacific Ltd., of Hong Kong.

View official CPSC notice(opens on cpsc.gov)