Bicycle chain derailleurs
Published December 4, 2013
Summary
CPSC records recall 14038, published December 4, 2013. Recalling firm: SRAM, LLC, of Chicago, Ill.; Reported units: 1700.
What's the hazard
The rear derailleur's rear pivot pin can loosen or dislodge causing the rear derailleur to jam or interfere with the wheel, posing a fall hazard.
What to do
Consumers should immediately stop using bicycles with the recalled SRAM RED derailleurs and return the bicycles to the place of purchase or any SRAM dealer for a free replacement, including installation. Consumers who bought the derailleurs as a stand-alone product can take them to the place of purchase for a free replacement or, for those who can make the equipment change themselves, contact SRAM for instructions on how to return the recalled product for the free replacement.
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Recall details
- Brand
- SRAM, LLC, of Chicago, Ill.
- Manufacturer
- SRAM, LLC, of Chicago, Ill.
- Distributor
- Specialty bicycle retailers nationwide from September 2012 to November 2013 for approximately $380 as an aftermarket installation. They were also sold as original equipment on new high-end bicycles.
- Country
- US
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Questions about this recall
Was Bicycle chain derailleurs recalled?
Yes. CPSC published recall 14038 on December 4, 2013. Reported hazard: The rear derailleur's rear pivot pin can loosen or dislodge causing the rear derailleur to jam or interfere with the wheel, posing a fall hazard.
What should I do if I have this product?
Consumers should immediately stop using bicycles with the recalled SRAM RED derailleurs and return the bicycles to the place of purchase or any SRAM dealer for a free replacement, including installation. Consumers who bought the derailleurs as a stand-alone product can take them to the place of purchase for a free replacement or, for those who can make the equipment change themselves, contact SRAM for instructions on how to return the recalled product for the free replacement.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: SRAM, LLC, of Chicago, Ill..