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CPSCCPSC · Consumer products·Recall number 15189

Motorized stair lifts

Published July 21, 2015

Summary

CPSC records recall 15189, published July 21, 2015. Reported units: About 34,500.

What's the hazard

The stair lift's seat post can separate from the main seat support, posing a fall hazard.

What to do

Consumers should immediately contact Acorn for a free in-home repair. Until the stair lift is repaired, consumers should consider whether to continue using the stair lift based on their ability to safely use the stairs unaided. If a consumer is able to use the stairs safely, then he or she should not use the lift until it is repaired.

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Recall details

Brand
Acorn Stairlifts Inc., of Orlando, Fla.
Distributor
Acorn Stairlifts and Acorn Stairlifts' authorized dealers nationwide from March 2007 to December 2011 for about $3,400.
Country
US

Related recalls

Questions about this recall

Was Motorized stair lifts recalled?

Yes. CPSC published recall 15189 on July 21, 2015. Reported hazard: The stair lift's seat post can separate from the main seat support, posing a fall hazard.

What should I do if I have this product?

Consumers should immediately contact Acorn for a free in-home repair. Until the stair lift is repaired, consumers should consider whether to continue using the stair lift based on their ability to safely use the stairs unaided. If a consumer is able to use the stairs safely, then he or she should not use the lift until it is repaired.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: Acorn Stairlifts Inc., of Orlando, Fla..

View official CPSC notice(opens on cpsc.gov)