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CPSCCPSC · Consumer products·Recall number 17022

Mountain bike rear shock absorbers

Published November 1, 2016

Summary

CPSC records recall 17022, published November 1, 2016. Recalling firm: Fox Factory, Watsonville, Calif.; Reported units: About 6,100 (in addition, about 1,200 were sold in Canada).

What's the hazard

The bicycle's rear shock absorber outer sleeve can rupture, allowing the sleeve to come in contact with other bicycle parts or the rider, posing a fall and injury hazard.

What to do

Consumers should immediately stop using bicycles with the recalled rear shock absorbers and return them to the place of purchase for a free repair. Consumers unable to return their bicycles should contact Fox for instructions on receiving a free repair.

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Recall details

Brand
Fox Factory, Watsonville, Calif.
Manufacturer
Fox Factory, Watsonville, Calif.
Distributor
Independent bike stores nationwide, online at Jenson USA, Pro Bike Supply, Universal Cycles, Go-ride.com and other online bike retailers from March 2015 through September 2016. The shocks were installed as original equipment on full-suspension mountain bikes and frames sold for between about $2,700 to $10,000 and sold individually as an aftermarket accessory for about $600.
Country
US

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Questions about this recall

Was Mountain bike rear shock absorbers recalled?

Yes. CPSC published recall 17022 on November 1, 2016. Reported hazard: The bicycle's rear shock absorber outer sleeve can rupture, allowing the sleeve to come in contact with other bicycle parts or the rider, posing a fall and injury hazard.

What should I do if I have this product?

Consumers should immediately stop using bicycles with the recalled rear shock absorbers and return them to the place of purchase for a free repair. Consumers unable to return their bicycles should contact Fox for instructions on receiving a free repair.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: Fox Factory, Watsonville, Calif..

View official CPSC notice(opens on cpsc.gov)