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CPSCCPSC · Consumer products·Recall number 17732

Panasonic battery packs used in Sony Electronics laptop computers

Published February 7, 2017

Summary

CPSC records recall 17732, published February 7, 2017. Recalling firm: SANYO ENERGY (Suzhou) CO, Ltd. of China, Panasonic subsidiary; Reported units: About 700 (In addition, about 1,700 units were previously recalled on June 15, 2016).

What's the hazard

The lithium-ion battery packs can overheat, posing burn and fire hazards.

What to do

Consumers should immediately stop using the recalled battery packs, power off the laptop, remove the battery and follow instructions to obtain a free replacement. Until a replacement battery pack is received, consumers should use the laptop by plugging in AC power only. Battery packs previously identified as not affected by the June 15, 2016 recall are included in this expanded announcement.

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Recall details

Brand
SANYO ENERGY (Suzhou) CO, Ltd. of China, Panasonic subsidiary
Manufacturer
SANYO ENERGY (Suzhou) CO, Ltd. of China, Panasonic subsidiary
Distributor
Best Buy, Sony retail stores, other consumer electronic stores nationwide and online at www.store.sony.com and other websites from February 2013 through October 2013 for between $550 and $1,000 as part of Sony VAIO laptops and for about $170 for battery packs sold separately.
Country
US

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Questions about this recall

Was Panasonic battery packs used in Sony Electronics laptop computers recalled?

Yes. CPSC published recall 17732 on February 7, 2017. Reported hazard: The lithium-ion battery packs can overheat, posing burn and fire hazards.

What should I do if I have this product?

Consumers should immediately stop using the recalled battery packs, power off the laptop, remove the battery and follow instructions to obtain a free replacement. Until a replacement battery pack is received, consumers should use the laptop by plugging in AC power only. Battery packs previously identified as not affected by the June 15, 2016 recall are included in this expanded announcement.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: SANYO ENERGY (Suzhou) CO, Ltd. of China, Panasonic subsidiary.

View official CPSC notice(opens on cpsc.gov)