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CPSCCPSC · Consumer products·Recall number 17762

Batteries in refurbished cellphones

Published August 16, 2017

Summary

CPSC records recall 17762, published August 16, 2017. Reported units: About 10,200 batteries.

What's the hazard

The cellphone battery can overheat, posing fire and burn hazards.

What to do

Consumers should immediately stop using the recalled battery and power down their smartphone. Consumers who own the recalled battery will receive by mail from FedEx Supply Chain a free, new replacement battery and a postage paid box to return the recalled cellphone battery. A green dot has been affixed to the replacement batteries. FedEx Supply Chain is directly contacting consumers.

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Recall details

Distributor
FedEx Supply Chain Logistics & Electronics, Inc., of Cranberry Township, Pa.
Country
US

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Questions about this recall

Was Batteries in refurbished cellphones recalled?

Yes. CPSC published recall 17762 on August 16, 2017. Reported hazard: The cellphone battery can overheat, posing fire and burn hazards.

What should I do if I have this product?

Consumers should immediately stop using the recalled battery and power down their smartphone. Consumers who own the recalled battery will receive by mail from FedEx Supply Chain a free, new replacement battery and a postage paid box to return the recalled cellphone battery. A green dot has been affixed to the replacement batteries. FedEx Supply Chain is directly contacting consumers.

View official CPSC notice(opens on cpsc.gov)