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CPSCCPSC · Consumer products·Recall number 18177

Lorex video monitors models LW2751, LW2752 and LW2962H

Published June 12, 2018

Summary

CPSC records recall 18177, published June 12, 2018. Recalling firm: RDI Technology (Shenzhen) Co. Ltd, of China; Reported units: About 22,000 (In addition, 4,300 were sold in Canada).

What's the hazard

The video monitor's batteries can overheat, swell and expand and cause the battery cover to open or come off and expose hot batteries, posing a burn hazard to consumers.

What to do

Consumers should immediately stop using the recalled monitors and contact Lorex for instructions on receiving a full refund.

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Recall details

Brand
RDI Technology (Shenzhen) Co. Ltd, of China
Manufacturer
RDI Technology (Shenzhen) Co. Ltd, of China
Distributor
Best Buy stores nationwide and online at www.lorextechnology.com and other websites from April 2014 through March 2017. The video monitors were sold in bundles for between $150 and $330.
Country
US

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Questions about this recall

Was Lorex video monitors models LW2751, LW2752 and LW2962H recalled?

Yes. CPSC published recall 18177 on June 12, 2018. Reported hazard: The video monitor's batteries can overheat, swell and expand and cause the battery cover to open or come off and expose hot batteries, posing a burn hazard to consumers.

What should I do if I have this product?

Consumers should immediately stop using the recalled monitors and contact Lorex for instructions on receiving a full refund.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: RDI Technology (Shenzhen) Co. Ltd, of China.

View official CPSC notice(opens on cpsc.gov)