Wheat Leaf Crystal Mugs
Published February 6, 2018
Summary
CPSC records recall 18722, published February 6, 2018. Recalling firm: STEKLARNA ROGAŠKA D.D., of Slovenia; Reported units: About 3,300.
What's the hazard
The mugs can crack or break when used with or exposed to hot liquids, posing burn and laceration hazards.
What to do
Consumers should immediately stop using the recalled mugs and contact Tiffany & Co. for a full refund plus a $100 gift card. Consumers can return the mug for a refund and gift card through one of three options: 1) return the product to a local Tiffany & Co. store 2) return the mug using a pre-paid return shipping label provided by the firm or 3) contact Tiffany & Co. to dispatch a shipping carrier to the consumer's location to pick up the mug. If broken, do not attempt to return the mug. Carefully dispose of the glass and contact Tiffany & Co. for the refund and gift card. Tiffany is directly contacting consumers who purchased the recalled mugs.
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Recall details
- Brand
- STEKLARNA ROGAŠKA D.D., of Slovenia
- Manufacturer
- STEKLARNA ROGAŠKA D.D., of Slovenia
- Distributor
- Tiffany and Company U.S. Sales, LLC., of New York, N.Y., doing business as TIFFANY & CO
- Country
- US
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Questions about this recall
Was Wheat Leaf Crystal Mugs recalled?
Yes. CPSC published recall 18722 on February 6, 2018. Reported hazard: The mugs can crack or break when used with or exposed to hot liquids, posing burn and laceration hazards.
What should I do if I have this product?
Consumers should immediately stop using the recalled mugs and contact Tiffany & Co. for a full refund plus a $100 gift card. Consumers can return the mug for a refund and gift card through one of three options: 1) return the product to a local Tiffany & Co. store 2) return the mug using a pre-paid return shipping label provided by the firm or 3) contact Tiffany & Co. to dispatch a shipping carrier to the consumer's location to pick up the mug. If broken, do not attempt to return the mug. Carefully dispose of the glass and contact Tiffany & Co. for the refund and gift card. Tiffany is directly contacting consumers who purchased the recalled mugs.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: STEKLARNA ROGAŠKA D.D., of Slovenia.