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CPSCCPSC · Consumer products·Recall number 18755

Ascent Trainer® by Matrix and Matrix fitness elliptical

Published July 31, 2018

Summary

CPSC records recall 18755, published July 31, 2018. Reported units: About 3,000 (The trainers and ellipticals were previously recalled in January 2014.).

What's the hazard

Moisture from user perspiration or cleaning liquids can build up in the power socket on the unit, causing a short circuit, posing a fire hazard.

What to do

Exercise facilities should immediately unplug the machines and contact Johnson Health Tech North America to schedule a free repair. Machines can be used in self-powered mode without needing to be plugged into an electrical outlet. Johnson is contacting purchasers of the recalled ellipticals directly

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Recall details

Brand
Johnson Health Tech North America, Inc. of Cottage Grove, Wis.
Distributor
Johnson Health Tech North America to dealers, commercial fitness facilities such as health clubs and military facilities nationwide from November 2011 through December 2012 for between $6,000 to $11,000 depending on console installed.
Country
US

Related recalls

Questions about this recall

Was Ascent Trainer® by Matrix and Matrix fitness elliptical recalled?

Yes. CPSC published recall 18755 on July 31, 2018. Reported hazard: Moisture from user perspiration or cleaning liquids can build up in the power socket on the unit, causing a short circuit, posing a fire hazard.

What should I do if I have this product?

Exercise facilities should immediately unplug the machines and contact Johnson Health Tech North America to schedule a free repair. Machines can be used in self-powered mode without needing to be plugged into an electrical outlet. Johnson is contacting purchasers of the recalled ellipticals directly

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: Johnson Health Tech North America, Inc. of Cottage Grove, Wis..

View official CPSC notice(opens on cpsc.gov)