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CPSCCPSC · Consumer products·Recall number 19029

Ultra-Low NOx water heaters

Published November 8, 2018

Summary

CPSC records recall 19029, published November 8, 2018. Recalling firm: A. O. Smith Corp., of Milwaukee, Wis.; Reported units: About 616,000.

What's the hazard

The water heater's gas burner screen develops tears. The water heater's burner can then create excess radiant heat, posing a fire hazard if the water heater is installed directly on a wood or other combustible floor.

What to do

Consumers should immediately turn off and stop using the recalled water heaters and contact A. O. Smith to determine if a free repair is necessary.

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Recall details

Brand
A. O. Smith Corp., of Milwaukee, Wis.
Manufacturer
A. O. Smith Corp., of Milwaukee, Wis.
Distributor
Independent contractors, plumbers, plumbing supply vendors and at various home improvement and hardware stores primarily in California from April 2011 through December 2016 for between $500 and $1,000.
Country
US

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Questions about this recall

Was Ultra-Low NOx water heaters recalled?

Yes. CPSC published recall 19029 on November 8, 2018. Reported hazard: The water heater's gas burner screen develops tears. The water heater's burner can then create excess radiant heat, posing a fire hazard if the water heater is installed directly on a wood or other combustible floor.

What should I do if I have this product?

Consumers should immediately turn off and stop using the recalled water heaters and contact A. O. Smith to determine if a free repair is necessary.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: A. O. Smith Corp., of Milwaukee, Wis..

View official CPSC notice(opens on cpsc.gov)