Navien condensing tankless water heaters and combination boilers
Published December 20, 2018
Summary
CPSC records recall 19057, published December 20, 2018. Recalling firm: Kyung Dong Navien Co. Ltd, South Korea; Reported units: About 3,400.
What's the hazard
A kit installed on the tankless water heaters and boilers to convert them from natural gas to propane can cause the unit to produce excessive amounts of carbon monoxide, posing a risk of carbon monoxide poisoning to consumers.
What to do
Consumers should immediately stop using the recalled water heaters and boilers that are using propane gas and contact Navien for a free replacement conversion kit. Consumers who continue use of the water heaters and boilers while awaiting repair, should have a working carbon monoxide alarm installed outside of sleeping areas in the home.
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Recall details
- Brand
- Kyung Dong Navien Co. Ltd, South Korea
- Manufacturer
- Kyung Dong Navien Co. Ltd, South Korea
- Distributor
- Wholesale distributors to installers nationwide from August 2018 through October 2018 for about $1,400 to $1,700 for water heaters and $3,800 for combination boilers.
- UPC
- 884954974101
- Country
- US
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Questions about this recall
Was Navien condensing tankless water heaters and combination boilers recalled?
Yes. CPSC published recall 19057 on December 20, 2018. Reported hazard: A kit installed on the tankless water heaters and boilers to convert them from natural gas to propane can cause the unit to produce excessive amounts of carbon monoxide, posing a risk of carbon monoxide poisoning to consumers.
What should I do if I have this product?
Consumers should immediately stop using the recalled water heaters and boilers that are using propane gas and contact Navien for a free replacement conversion kit. Consumers who continue use of the water heaters and boilers while awaiting repair, should have a working carbon monoxide alarm installed outside of sleeping areas in the home.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: Kyung Dong Navien Co. Ltd, South Korea. UPC: 884954974101.