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CPSCCPSC · Consumer products·Recall number 19111

Vitodens boilers

Published April 25, 2019

Summary

CPSC records recall 19111, published April 25, 2019. Recalling firm: Viessmann Werke GmbH & Co KG, of Germany; Reported units: About 2,900 (in addition, about 1,400 were sold in Canada).

What's the hazard

The boiler heat exchanger back plate can corrode and leak flue gases, allowing the boiler to emit excessive amounts of carbon monoxide, posing a CO poisoning hazard to consumers.

What to do

Consumers with recalled boilers should immediately contact the installer or distributor from whom they purchased the boiler or Viessmann to schedule a free in-home safety inspection and repair. Consumers who continue the use of the boilers while awaiting repair, should have a working carbon monoxide alarm installed outside of sleeping areas in the home.

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Recall details

Brand
Viessmann Werke GmbH & Co KG, of Germany
Manufacturer
Viessmann Werke GmbH & Co KG, of Germany
Distributor
Viessmann Authorized Dealers from September 2014 through October 2018 for between $2,700 and $4,200.
Country
US

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Questions about this recall

Was Vitodens boilers recalled?

Yes. CPSC published recall 19111 on April 25, 2019. Reported hazard: The boiler heat exchanger back plate can corrode and leak flue gases, allowing the boiler to emit excessive amounts of carbon monoxide, posing a CO poisoning hazard to consumers.

What should I do if I have this product?

Consumers with recalled boilers should immediately contact the installer or distributor from whom they purchased the boiler or Viessmann to schedule a free in-home safety inspection and repair. Consumers who continue the use of the boilers while awaiting repair, should have a working carbon monoxide alarm installed outside of sleeping areas in the home.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: Viessmann Werke GmbH & Co KG, of Germany.

View official CPSC notice(opens on cpsc.gov)