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CPSCCPSC · Consumer products·Recall number 19189

Whirlpool, KitchenAid and JennAir brand glass cooktops with touch controls

Published August 28, 2019

Summary

CPSC records recall 19189, published August 28, 2019. Recalling firm: Whirlpool Corporation, of Benton Harbor, Mich.; Reported units: About 26,300 (In addition about 2,800 units were sold in Canada and 128 units in Mexico).

What's the hazard

The recalled cooktop surface elements can turn on by themselves, posing burn and fire hazards.

What to do

Consumers should immediately contact Whirlpool to arrange for a free installation of a replacement cooktop. When not in use, turn the unit off at the circuit breaker. Do not leave flammable materials or empty cookware on or near the cooktop.

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Recall details

Brand
Whirlpool Corporation, of Benton Harbor, Mich.
Manufacturer
Whirlpool Corporation, of Benton Harbor, Mich.
Distributor
Lowe's, The Home Depot, Best Buy and other home improvement, home appliance and other stores and online from March 2017 through August 2019 for between $1,150 and $2,500.
Country
US

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Questions about this recall

Was Whirlpool, KitchenAid and JennAir brand glass cooktops with touch controls recalled?

Yes. CPSC published recall 19189 on August 28, 2019. Reported hazard: The recalled cooktop surface elements can turn on by themselves, posing burn and fire hazards.

What should I do if I have this product?

Consumers should immediately contact Whirlpool to arrange for a free installation of a replacement cooktop. When not in use, turn the unit off at the circuit breaker. Do not leave flammable materials or empty cookware on or near the cooktop.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: Whirlpool Corporation, of Benton Harbor, Mich..

View official CPSC notice(opens on cpsc.gov)