Lively Mobile Plus Emergency Alert Devices
Published August 30, 2019
Summary
CPSC records recall 19775, published August 30, 2019. Recalling firm: Borqs Hong Kong Limited; Reported units: About 44,300.
What's the hazard
The call button can fail when pushed by the consumer in an emergency.
What to do
Consumers should immediately stop using Lively Mobile Plus and contact GreatCall to receive a full refund. GreatCall is contacting all known purchasers directly.
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Recall details
- Brand
- Borqs Hong Kong Limited
- Manufacturer
- Borqs Hong Kong Limited
- Distributor
- Best Buy and Walmart stores nationwide and online at www.greatcall.com and www.amazon.com from April 2019 through May 2019 for between $25 and $50.
- Country
- US
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Questions about this recall
Was Lively Mobile Plus Emergency Alert Devices recalled?
Yes. CPSC published recall 19775 on August 30, 2019. Reported hazard: The call button can fail when pushed by the consumer in an emergency.
What should I do if I have this product?
Consumers should immediately stop using Lively Mobile Plus and contact GreatCall to receive a full refund. GreatCall is contacting all known purchasers directly.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: Borqs Hong Kong Limited.