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CPSCCPSC · Consumer products·Recall number 20004

VIQUA Solenoid Valve Kits

Published October 3, 2019

Summary

CPSC records recall 20004, published October 3, 2019. Reported units: About 70 (in addition, about 170 were sold in Canada).

What's the hazard

Electrical current could leak from the solenoid valve, posing an electrical shock hazard to the user.

What to do

Consumers should immediately stop using the recalled valve kits, disconnect power to the UV water treatment system and visit VIQUA's website for help inspecting the green coil component attached to the solenoid valve for the production date codes included in the recall. Consumers with the recalled solenoid valve should contact the firm to receive free installation of a replacement coil.

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Recall details

Brand
VIQUA, of Canada
Distributor
VIQUA distributors and plumbing contractors nationwide from May 2018 through October 2019 for between about $460 and $500 for the valve kit.
Country
US

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Questions about this recall

Was VIQUA Solenoid Valve Kits recalled?

Yes. CPSC published recall 20004 on October 3, 2019. Reported hazard: Electrical current could leak from the solenoid valve, posing an electrical shock hazard to the user.

What should I do if I have this product?

Consumers should immediately stop using the recalled valve kits, disconnect power to the UV water treatment system and visit VIQUA's website for help inspecting the green coil component attached to the solenoid valve for the production date codes included in the recall. Consumers with the recalled solenoid valve should contact the firm to receive free installation of a replacement coil.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: VIQUA, of Canada.

View official CPSC notice(opens on cpsc.gov)