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CPSCCPSC · Consumer products·Recall number 20020

Kenmore Elite Microwave Ovens

Published November 14, 2019

Summary

CPSC records recall 20020, published November 14, 2019. Recalling firm: Galanz Guangdong Microwave Electrical Appliances Manufacturing Co. Ltd., of China; Reported units: About 700.

What's the hazard

Incorrect wiring causes the microwave's exterior to reach temperatures exceeding 183 degrees Fahrenheit, posing a burn hazard to the user.

What to do

Consumers should immediately stop using the recalled microwave ovens and contact Sears for a free in-home repair.

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Recall details

Brand
Galanz Guangdong Microwave Electrical Appliances Manufacturing Co. Ltd., of China
Manufacturer
Galanz Guangdong Microwave Electrical Appliances Manufacturing Co. Ltd., of China
Distributor
Exclusively at Sears and Sears Hometown and Outlet Stores nationwide from May 2017 through July 2018 for about $350.
Country
US

Related recalls

Questions about this recall

Was Kenmore Elite Microwave Ovens recalled?

Yes. CPSC published recall 20020 on November 14, 2019. Reported hazard: Incorrect wiring causes the microwave's exterior to reach temperatures exceeding 183 degrees Fahrenheit, posing a burn hazard to the user.

What should I do if I have this product?

Consumers should immediately stop using the recalled microwave ovens and contact Sears for a free in-home repair.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: Galanz Guangdong Microwave Electrical Appliances Manufacturing Co. Ltd., of China.

View official CPSC notice(opens on cpsc.gov)