Lennox Ductless Single-Zone and Multi-Zone heat pumps
Published February 27, 2020
Summary
CPSC records recall 20083, published February 27, 2020. Reported units: About 1,650 (in addition, about 380 were sold in Canada).
What's the hazard
Internal electrical components can fail, allowing the units to overheat, posing a fire hazard.
What to do
Consumers should immediately contact their installing servicer, dealer, or contractor to arrange for a free replacement of the outdoor unit. While awaiting replacement, consumers should monitor the recalled heat pumps while they are being operated and keep foliage and other flammable items at least 24 inches away from the recalled units. Lennox is contacting all known independent dealers about the recall directly. The dealers will contact individual consumers to arrange for recalled outdoor units to be removed and replacement units to be installed.
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Recall details
- Brand
- Lennox Industries Inc. and/or Lennox Industries (Canada) Ltd., of Canada
- Distributor
- Lennox independent dealers nationwide from January 2016 through November 2019 for between $8,700 and $15,550.
- Country
- US
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Questions about this recall
Was Lennox Ductless Single-Zone and Multi-Zone heat pumps recalled?
Yes. CPSC published recall 20083 on February 27, 2020. Reported hazard: Internal electrical components can fail, allowing the units to overheat, posing a fire hazard.
What should I do if I have this product?
Consumers should immediately contact their installing servicer, dealer, or contractor to arrange for a free replacement of the outdoor unit. While awaiting replacement, consumers should monitor the recalled heat pumps while they are being operated and keep foliage and other flammable items at least 24 inches away from the recalled units. Lennox is contacting all known independent dealers about the recall directly. The dealers will contact individual consumers to arrange for recalled outdoor units to be removed and replacement units to be installed.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: Lennox Industries Inc. and/or Lennox Industries (Canada) Ltd., of Canada.