Charging Cable for Relay Screenless Communication Devices
Published June 17, 2020
Summary
CPSC records recall 20139, published June 17, 2020. Reported units: About 15,000.
What's the hazard
The charging cable can overheat and partially melt, posing a burn hazard.
What to do
Consumers should immediately stop using the recalled charging cables and contact Republic Wireless for a free replacement charging cable. Republic Wireless is contacting consumers of affected products who have active accounts to provide free replacement cables. Customers who purchased a Relay device but do not currently have an active account can contact Republic Wireless to determine if they have an affected product and to obtain a free replacement.
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Recall details
- Brand
- Republic Wireless Inc., of Raleigh, North Carolina
- Distributor
- Relay devices packaged with recalled charging cables were sold at Relaygo.com, Target, and Amazon beginning in May 2018 for between $49 to $100. Individual recalled cables were sold on Relaygo.com for about $15.00 from May 2018 through May 2019.
- Country
- US
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Questions about this recall
Was Charging Cable for Relay Screenless Communication Devices recalled?
Yes. CPSC published recall 20139 on June 17, 2020. Reported hazard: The charging cable can overheat and partially melt, posing a burn hazard.
What should I do if I have this product?
Consumers should immediately stop using the recalled charging cables and contact Republic Wireless for a free replacement charging cable. Republic Wireless is contacting consumers of affected products who have active accounts to provide free replacement cables. Customers who purchased a Relay device but do not currently have an active account can contact Republic Wireless to determine if they have an affected product and to obtain a free replacement.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: Republic Wireless Inc., of Raleigh, North Carolina.