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CPSCCPSC · Consumer products·Recall number 20177

WHILL Personal Electric Vehicles, Model Ci

Published September 9, 2020

Summary

CPSC records recall 20177, published September 9, 2020. Recalling firm: WHILL, Inc. (Japan), of Japan; Reported units: About 1,160.

What's the hazard

The vehicle's control pad can malfunction causing the power to turn on/off and the speed to increase/decrease, posing crash and injury hazards.

What to do

Consumers should immediately stop using the recalled personal mobility vehicle and contact WHILL for a free replacement control pad.

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Recall details

Brand
WHILL, Inc. (Japan), of Japan
Manufacturer
WHILL, Inc. (Japan), of Japan
Distributor
Online at spinlife.com, scootaround.com, accessnsm.com and topmobility.com and other online retailers from November 2017 through September 2019 for about $4,500.
Country
US

Related recalls

Questions about this recall

Was WHILL Personal Electric Vehicles, Model Ci recalled?

Yes. CPSC published recall 20177 on September 9, 2020. Reported hazard: The vehicle's control pad can malfunction causing the power to turn on/off and the speed to increase/decrease, posing crash and injury hazards.

What should I do if I have this product?

Consumers should immediately stop using the recalled personal mobility vehicle and contact WHILL for a free replacement control pad.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: WHILL, Inc. (Japan), of Japan.

View official CPSC notice(opens on cpsc.gov)