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CPSCCPSC · Consumer products·Recall number 20728

Woom model 4, 5, 6 bicycles

Published March 19, 2020

Summary

CPSC records recall 20728, published March 19, 2020. Reported units: About 5,500.

What's the hazard

The bicycle's front fork can loosen and detach, posing fall and injury risks to the rider.

What to do

Consumers should immediately stop using the recalled bicycles and contact the firm for a free repair kit for the front fork. The firm is contacting all known purchasers and providing a free repair kit including installation instructions.

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Recall details

Brand
Woom bikes USA, Austin, Texas
Distributor
Online at us.woombikes.com from August 2018 through March 2019 for about $450 (woom 4), $480 (woom 5) and $500 (woom 6).
Country
US

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Questions about this recall

Was Woom model 4, 5, 6 bicycles recalled?

Yes. CPSC published recall 20728 on March 19, 2020. Reported hazard: The bicycle's front fork can loosen and detach, posing fall and injury risks to the rider.

What should I do if I have this product?

Consumers should immediately stop using the recalled bicycles and contact the firm for a free repair kit for the front fork. The firm is contacting all known purchasers and providing a free repair kit including installation instructions.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: Woom bikes USA, Austin, Texas.

View official CPSC notice(opens on cpsc.gov)