Ring Video Doorbells (2nd Generation)
Published November 10, 2020
Summary
CPSC records recall 21028, published November 10, 2020. Reported units: About 350,000 (In addition, about 8,700 were sold in Canada).
What's the hazard
The video doorbell's battery can overheat when the incorrect screws are used for installation, posing fire and burn hazards.
What to do
Consumers should immediately stop installing the recalled video doorbells and contact Ring for revised installation instructions or download them here. Consumers can check if their video doorbell is part of this recall through Ring's website or app.
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Recall details
- Brand
- Ring LLC, of Santa Monica, Calif.
- Distributor
- Electronics and home goods stores nationwide and online at Amazon.com and Ring.com from June 2020 through October 2020 for approximately $100.
- Country
- US
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Questions about this recall
Was Ring Video Doorbells (2nd Generation) recalled?
Yes. CPSC published recall 21028 on November 10, 2020. Reported hazard: The video doorbell's battery can overheat when the incorrect screws are used for installation, posing fire and burn hazards.
What should I do if I have this product?
Consumers should immediately stop installing the recalled video doorbells and contact Ring for revised installation instructions or download them here. Consumers can check if their video doorbell is part of this recall through Ring's website or app.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: Ring LLC, of Santa Monica, Calif..