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CPSCCPSC · Consumer products·Recall number 21035

Crock-Pot® 6-Quart Express Crock Multi-Cookers

Published November 24, 2020

Summary

CPSC records recall 21035, published November 24, 2020. Recalling firm: Sunbeam Products, Inc., of Boca Raton, Fla.; Reported units: About 914,430 (In addition, about 28,330 were sold in Canada.).

What's the hazard

The recalled Crock-Pot multi-cooker can pressurize when the lid is not fully locked. This can cause the lid to suddenly detach while the product is in use, posing burn risks to consumers from hot food and liquids ejected from the product.

What to do

Consumers should immediately stop using the recalled Crock-Pot in pressure cooker mode, but may continue to use for slow cooking and sautéing. Consumers should contact Crock-Pot immediately to obtain a free replacement lid. Consumers who continue using the multi-cooker in pressure cooker mode while waiting for the replacement lid should be certain the lid is securely turned to the fully locked position by aligning the arrow on the lid with the lock symbol on the base.

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Recall details

Brand
Sunbeam Products, Inc., of Boca Raton, Fla.
Manufacturer
Sunbeam Products, Inc., of Boca Raton, Fla.
Distributor
Walmart, Target and other retail stores nationwide and online at Amazon and other online retailers from July 2017 through November 2020 for between $70 to $100.
Country
US

Related recalls

Questions about this recall

Was Crock-Pot® 6-Quart Express Crock Multi-Cookers recalled?

Yes. CPSC published recall 21035 on November 24, 2020. Reported hazard: The recalled Crock-Pot multi-cooker can pressurize when the lid is not fully locked. This can cause the lid to suddenly detach while the product is in use, posing burn risks to consumers from hot food and liquids ejected from the product.

What should I do if I have this product?

Consumers should immediately stop using the recalled Crock-Pot in pressure cooker mode, but may continue to use for slow cooking and sautéing. Consumers should contact Crock-Pot immediately to obtain a free replacement lid. Consumers who continue using the multi-cooker in pressure cooker mode while waiting for the replacement lid should be certain the lid is securely turned to the fully locked position by aligning the arrow on the lid with the lock symbol on the base.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: Sunbeam Products, Inc., of Boca Raton, Fla..

View official CPSC notice(opens on cpsc.gov)