Model Year 2020 Aluminum Santa Cruz and Juliana Bicycles
Published November 25, 2020
Summary
CPSC records recall 21036, published November 25, 2020. Reported units: About 2,900 (In addition, about 216 were sold in Canada).
What's the hazard
The aluminum frame pieces could have experienced thermal damage during a non-standard paint stripping operation and can bend or buckle, posing a fall hazard.
What to do
Consumers should immediately stop using the recalled bicycles with aluminum frames and contact the firm to arrange for a free inspection. Consumers with affected frames can choose either a free replacement aluminum frame or a refund voucher for the value of the recalled frame.
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Recall details
- Brand
- Santa Cruz Bicycles LLC, Santa Cruz, Calif.
- Distributor
- Bicycle stores nationwide and specialty online retailers from June 2019 through October 2020 for about $2,000 for frames sold separately and about $3,500 to $4,300 for complete bikes with the aluminum frames.
- Country
- US
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Questions about this recall
Was Model Year 2020 Aluminum Santa Cruz and Juliana Bicycles recalled?
Yes. CPSC published recall 21036 on November 25, 2020. Reported hazard: The aluminum frame pieces could have experienced thermal damage during a non-standard paint stripping operation and can bend or buckle, posing a fall hazard.
What should I do if I have this product?
Consumers should immediately stop using the recalled bicycles with aluminum frames and contact the firm to arrange for a free inspection. Consumers with affected frames can choose either a free replacement aluminum frame or a refund voucher for the value of the recalled frame.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: Santa Cruz Bicycles LLC, Santa Cruz, Calif..