Back to search
CPSCCPSC · Consumer products·Recall number 21189

Hovertrax 2.0 Self-Balancing Scooters/Hoverboards with GLW Battery Packs

Published August 25, 2021

Summary

CPSC records recall 21189, published August 25, 2021. Reported units: About 237,300.

What's the hazard

The lithium-ion GLW battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.

What to do

Consumers should immediately stop using the recalled self-balancing scooters/hoverboards and contact Razor for instructions on how to obtain a prepaid shipping carton to send the GLW battery pack back to Razor, and to receive a free replacement battery pack.

Get an email if Razor USA has another recall

Free. We only write when there's a new recall that matches. Unsubscribe in one click.

Recall details

Brand
Razor USA LLC, of Cerritos, Calif.
Distributor
Walmart, Target, Toys R Us and other stores nationwide and online at Walmart.com, Amazon.com and other websites from September 2016 through 2018 for about $460.
Country
US

Related recalls

Questions about this recall

Was Hovertrax 2.0 Self-Balancing Scooters/Hoverboards with GLW Battery Packs recalled?

Yes. CPSC published recall 21189 on August 25, 2021. Reported hazard: The lithium-ion GLW battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.

What should I do if I have this product?

Consumers should immediately stop using the recalled self-balancing scooters/hoverboards and contact Razor for instructions on how to obtain a prepaid shipping carton to send the GLW battery pack back to Razor, and to receive a free replacement battery pack.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: Razor USA LLC, of Cerritos, Calif..

View official CPSC notice(opens on cpsc.gov)