Removable Foam Facial Interfaces for Oculus Quest 2 Virtual Reality Headsets
Published July 27, 2021
Summary
CPSC records recall 21768, published July 27, 2021. Reported units: About 4 million (In addition, about 172,600 in Canada).
What's the hazard
The foam facial interfaces can cause facial skin irritation and reactions including rashes, swelling, burning, itching, hives, and bumps.
What to do
Consumers who experience a skin irritation or reaction should immediately stop using the recalled foam facial interface, and all consumers should contact Facebook Technologies to receive a free silicone cover. Facebook Technologies is contacting all Quest 2 users directly.
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Recall details
- Brand
- Facebook Technologies LLC, of Menlo Park, Calif.
- Distributor
- BestBuy, GameStop, Target, Walmart, and other retailers, and online at Oculus.com, Amazon.com, BestBuy.com, Gamestop.com, Target.com, and Walmart.com between October 2020 and July 2021. The foam facial interfaces which were included with headsets sold for between $300 and $400, depending on the model; about $20 for a facial interface sold individually; and about $40 as part of a Fit Pack.
- Country
- US
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Questions about this recall
Was Removable Foam Facial Interfaces for Oculus Quest 2 Virtual Reality Headsets recalled?
Yes. CPSC published recall 21768 on July 27, 2021. Reported hazard: The foam facial interfaces can cause facial skin irritation and reactions including rashes, swelling, burning, itching, hives, and bumps.
What should I do if I have this product?
Consumers who experience a skin irritation or reaction should immediately stop using the recalled foam facial interface, and all consumers should contact Facebook Technologies to receive a free silicone cover. Facebook Technologies is contacting all Quest 2 users directly.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: Facebook Technologies LLC, of Menlo Park, Calif..