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CPSCCPSC · Consumer products·Recall number 21770

Specialized 1st Generation Turbo Levo and Kenevo electric mountain bike battery packs

Published July 29, 2021

Summary

CPSC records recall 21770, published July 29, 2021. Reported units: About 2,500.

What's the hazard

Water can penetrate the seal around the LED control pad on the bicycle's lithium-ion battery pack and cause the battery to short circuit, posing fire and burn hazards.

What to do

Consumers should immediately stop using the recalled electric mountain bikes and contact Specialized Bicycle for a free repair. Specialized is contacting purchasers directly about the recall. Consumers should not charge the recalled battery pack or expose it to wet conditions until it has been repaired by an authorized Specialized retailer.

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Recall details

Brand
Specialized Bicycle Components Inc., of Morgan Hill, Calif.
Distributor
Authorized Specialized retailers nationwide and online from November 2017 through May 2021 for between $3,400 and $10,000 for the bicycles with the battery packs. Specialized M1 Battery Packs were also distributed individually under warranty claims or sold by authorized Specialized retailers and online at www.specialized.com from November 2017 through March 2019 for about $900.
Country
US

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Questions about this recall

Was Specialized 1st Generation Turbo Levo and Kenevo electric mountain bike battery packs recalled?

Yes. CPSC published recall 21770 on July 29, 2021. Reported hazard: Water can penetrate the seal around the LED control pad on the bicycle's lithium-ion battery pack and cause the battery to short circuit, posing fire and burn hazards.

What should I do if I have this product?

Consumers should immediately stop using the recalled electric mountain bikes and contact Specialized Bicycle for a free repair. Specialized is contacting purchasers directly about the recall. Consumers should not charge the recalled battery pack or expose it to wet conditions until it has been repaired by an authorized Specialized retailer.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: Specialized Bicycle Components Inc., of Morgan Hill, Calif..

View official CPSC notice(opens on cpsc.gov)