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CPSCCPSC · Consumer products·Recall number 22030

Schwinn Tone Electric Scooters (e-scooters)

Published December 15, 2021

Summary

CPSC records recall 22030, published December 15, 2021. Recalling firm: Mast Work Handicraft Co. Ltd., of China; Reported units: About 11,340.

What's the hazard

The e-scooter's handlebar grips can loosen or crack, posing fall and injury hazards.

What to do

Consumers should immediately stop using the recalled e-scooters and contact Pacific Cycle for a free repair kit. Consumers will need to provide the serial number of their scooter and a mailing address. The repair kit can be installed by the consumer and includes all required tools and instructions, which are also available in video format. Pacific Cycle estimates it will take consumers between five and ten minutes to install. Alternatively, consumers can ship the e-scooter back to Pacific Cycle for repair, at no cost to the consumer.

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Recall details

Brand
Mast Work Handicraft Co. Ltd., of China
Manufacturer
Mast Work Handicraft Co. Ltd., of China
Distributor
Bicycle shops nationwide and online at schwinnbikes.com and amazon.com, from May 2020 through February 2021 for between $350 to $550.
Country
US

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Questions about this recall

Was Schwinn Tone Electric Scooters (e-scooters) recalled?

Yes. CPSC published recall 22030 on December 15, 2021. Reported hazard: The e-scooter's handlebar grips can loosen or crack, posing fall and injury hazards.

What should I do if I have this product?

Consumers should immediately stop using the recalled e-scooters and contact Pacific Cycle for a free repair kit. Consumers will need to provide the serial number of their scooter and a mailing address. The repair kit can be installed by the consumer and includes all required tools and instructions, which are also available in video format. Pacific Cycle estimates it will take consumers between five and ten minutes to install. Alternatively, consumers can ship the e-scooter back to Pacific Cycle for repair, at no cost to the consumer.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: Mast Work Handicraft Co. Ltd., of China.

View official CPSC notice(opens on cpsc.gov)