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CPSCCPSC · Consumer products·Recall number 22045

Bella residential elevators

Published January 11, 2022

Summary

CPSC records recall 22045, published January 11, 2022. Recalling firm: Bella Elevator, LLC, d/b/a Symmetry Elevating Solutions, of Peoria, Ill.; Reported units: About 10,500.

What's the hazard

Young children can become entrapped in the space between the exterior landing (hoistway) door and the interior elevator car door or gate if there is a hazardous gap, and suffer serious injuries or death when the elevator is called to another floor.

What to do

Consumers should keep unsupervised young children away from the recalled residential elevators and contact the manufacturers for instructions on how to measure for space guards to correct any hazardous gap. Space guards will be provided free of charge and assistance with space guard installation will be provided on request.

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Recall details

Brand
Bella Elevator, LLC, d/b/a Symmetry Elevating Solutions, of Peoria, Ill.
Manufacturer
Bella Elevator, LLC, d/b/a Symmetry Elevating Solutions, of Peoria, Ill.
Distributor
Bella residential elevators and parts were sold through a network of authorized dealers and, occasionally, directly to consumers nationwide from June 2009 to December 2021 for between approximately $20,000 and $35,000 including installation.
Country
US

Related recalls

Questions about this recall

Was Bella residential elevators recalled?

Yes. CPSC published recall 22045 on January 11, 2022. Reported hazard: Young children can become entrapped in the space between the exterior landing (hoistway) door and the interior elevator car door or gate if there is a hazardous gap, and suffer serious injuries or death when the elevator is called to another floor.

What should I do if I have this product?

Consumers should keep unsupervised young children away from the recalled residential elevators and contact the manufacturers for instructions on how to measure for space guards to correct any hazardous gap. Space guards will be provided free of charge and assistance with space guard installation will be provided on request.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: Bella Elevator, LLC, d/b/a Symmetry Elevating Solutions, of Peoria, Ill..

View official CPSC notice(opens on cpsc.gov)