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CPSCCPSC · Consumer products·Recall number 22089

Fitbit Ionic smartwatches

Published March 2, 2022

Summary

CPSC records recall 22089, published March 2, 2022. Reported units: About 1 million in the U.S. (In addition, about 693,000 were sold internationally).

What's the hazard

The lithium-ion battery in the Ionic smartwatch can overheat, posing a burn hazard.

What to do

Consumers should immediately stop using the recalled Ionic smartwatches and contact Fitbit to receive pre-paid packaging to return the device. Upon receipt of the device, consumers will be issued a refund of $299. Fitbit will also provide participating consumers with a discount code for 40% off select Fitbit devices.

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Recall details

Brand
Fitbit LLC (f/k/a Fitbit, Inc.), of San Francisco, Calif.
Distributor
Best Buy, Kohl's, Target and other stores nationwide and online at Amazon.com and Fitbit.com from September 2017 through December 2021 for between $200 to $330. Fitbit stopped production of Ionic in 2020.
Country
US

Related recalls

Questions about this recall

Was Fitbit Ionic smartwatches recalled?

Yes. CPSC published recall 22089 on March 2, 2022. Reported hazard: The lithium-ion battery in the Ionic smartwatch can overheat, posing a burn hazard.

What should I do if I have this product?

Consumers should immediately stop using the recalled Ionic smartwatches and contact Fitbit to receive pre-paid packaging to return the device. Upon receipt of the device, consumers will be issued a refund of $299. Fitbit will also provide participating consumers with a discount code for 40% off select Fitbit devices.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: Fitbit LLC (f/k/a Fitbit, Inc.), of San Francisco, Calif..

View official CPSC notice(opens on cpsc.gov)