Santa Cruz Bicycles 2022 Heckler 9 Electric Bicycles
Published May 5, 2022 · Recall initiated: May 5, 2022
What's the hazard
The latch mechanism that holds the battery in place can malfunction, causing the battery to dislodge from the frame and fall to the ground, posing a fall hazard to the rider. Additionally, the latch spring can cause additional wear on the battery housing over time, posing a fire hazard.
What to do
Consumers should immediately stop using the recalled bicycles and contact their authorized Santa Cruz Bicycle dealer to arrange for a free repair to replace the latch spring mechanism and install a battery wear plate. Consumers who purchased the bicycle online or no longer reside near their dealer should contact the firm or visit http://santacruzbicycles.com/dealers. Consumers should remove or secure the battery prior to transporting the bicycles. The firm is contacting all known purchasers directly to provide more details about the repair.
Recall details
- Brand
- Santa Cruz Bicycles LLC, of Santa Cruz, California
- Manufacturer
- Santa Cruz Bicycles LLC, of Santa Cruz, California
- Distributor
- Online at santacruzbicycles.com and at bicycle shops and sporting goods stores nationwide from January 2022 through March 2022 for between $8,200 and $13,300.
- Country
- US