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CPSCCPSC · Consumer products·Recall number 22159

Square™ D QO™ Plug-on-Neutral Load Centers, also known as, Load Centers, Breaker Boxes, Electrical Panels

Published June 16, 2022

Summary

CPSC records recall 22159, published June 16, 2022. Recalling firm: Schneider Electric USA Inc., of Lexington, Kentucky; Reported units: About 1.4 million (In addition, 289,000 were sold in Canada).

What's the hazard

The load center can overheat, posing thermal burn and fire hazards.

What to do

Schneider Electric is directly contacting all known retailers, distributors, homeowners, and any other individuals that purchased or installed the recalled product. All purchasers and installers should immediately contact Schneider Electric to arrange to have the recalled load centers inspected by trained electricians to determine if replacement or repair is required. This inspection and any resulting replacement or repair is free of charge. Consumers can find the catalog number and date code on indoor load centers inside the door of the panel. Consumers should immediately contact Schneider Electric to arrange to have the recalled load center inspected by a trained electrician to determine if repair is required. This inspection and any resulting repair is free of charge. Consumers who continue to use the load centers while awaiting the free repair should have working smoke alarms in their homes. For uninstalled products, consumers should contact Schneider Electric for a free repair or replacement.

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Recall details

Brand
Schneider Electric USA Inc., of Lexington, Kentucky
Manufacturer
Schneider Electric USA Inc., of Lexington, Kentucky
Distributor
Authorized Schneider Electric distributors and home improvement and hardware stores nationwide and online including Home Depot, Lowe's, and Menard's from February 2020 through January 2022 for between $90 and $1,660.
Country
US

Related recalls

Questions about this recall

Was Square™ D QO™ Plug-on-Neutral Load Centers, also known as, Load Centers, Breaker Boxes, Electrical Panels recalled?

Yes. CPSC published recall 22159 on June 16, 2022. Reported hazard: The load center can overheat, posing thermal burn and fire hazards.

What should I do if I have this product?

Schneider Electric is directly contacting all known retailers, distributors, homeowners, and any other individuals that purchased or installed the recalled product. All purchasers and installers should immediately contact Schneider Electric to arrange to have the recalled load centers inspected by trained electricians to determine if replacement or repair is required. This inspection and any resulting replacement or repair is free of charge. Consumers can find the catalog number and date code on indoor load centers inside the door of the panel. Consumers should immediately contact Schneider Electric to arrange to have the recalled load center inspected by a trained electrician to determine if repair is required. This inspection and any resulting repair is free of charge. Consumers who continue to use the load centers while awaiting the free repair should have working smoke alarms in their homes. For uninstalled products, consumers should contact Schneider Electric for a free repair or replacement.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: Schneider Electric USA Inc., of Lexington, Kentucky.

View official CPSC notice(opens on cpsc.gov)