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CPSCCPSC · Consumer products·Recall number 22221

thyssenkrupp Access Corp. Residential Elevators

Published September 14, 2022

Summary

CPSC records recall 22221, published September 14, 2022. Recalling firm: ThyssenKrupp Access Manufacturing, LLC; Reported units: About 16,800 residential elevators, sold for between $15,000 and $25,000 for a two-landing installation.

What's the hazard

Children can become entrapped in the space between the exterior hoistway door and the elevator car door or gate and suffer serious injury or death if the elevator is called to another floor.

What to do

Homeowners should immediately contact TKA for a free inspection and free installation of the free space guard(s). Alternatively, TKA will provide inspection and installation instructions directly to homeowners who do not wish to have an installer come into their home.

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Recall details

Brand
ThyssenKrupp Access Manufacturing, LLC
Manufacturer
ThyssenKrupp Access Manufacturing, LLC
Distributor
Sold to dealers for installation in homes between approximately 1996 and 2012 for between $15,000 and $25,000 for a two-landing installation.
Country
US

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Questions about this recall

Was thyssenkrupp Access Corp. Residential Elevators recalled?

Yes. CPSC published recall 22221 on September 14, 2022. Reported hazard: Children can become entrapped in the space between the exterior hoistway door and the elevator car door or gate and suffer serious injury or death if the elevator is called to another floor.

What should I do if I have this product?

Homeowners should immediately contact TKA for a free inspection and free installation of the free space guard(s). Alternatively, TKA will provide inspection and installation instructions directly to homeowners who do not wish to have an installer come into their home.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: ThyssenKrupp Access Manufacturing, LLC.

View official CPSC notice(opens on cpsc.gov)