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CPSCCPSC · Consumer products·Recall number 22235

Residential elevators

Published September 29, 2022 · Recall initiated: September 29, 2022

What's the hazard

Young children can become entrapped in the space between the exterior landing (hoistway) door and the interior elevator car door or gate if there is a hazardous gap between the doors and suffer serious injuries or death when the elevator is called to another floor.

What to do

Consumers should keep young children away from the recalled residential elevators and contact Custom Elevator for instructions on how to measure for space guards to correct any hazardous gap. Space guards will be provided free of charge and assistance with space guard installation will be provided upon request.

Recall details

Brand
Custom Elevator, of Plumsteadville, Pennsylvania
Manufacturer
Custom Elevator, of Plumsteadville, Pennsylvania
Distributor
Custom Elevators sold the units to elevator contactors nationwide from 2003 through August 2022 for between $10,000 and $25,000, excluding installation costs charged by third party installation companies.
Country
US
View official CPSC notice

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