Apollo Phantom Electric Scooters
Published August 31, 2023
Summary
CPSC records recall 23270, published August 31, 2023. Reported units: About 3,900.
What's the hazard
The bolt on the electric scooter can come loose causing the suspension and wheel assembly to separate, posing fall and injury hazards.
What to do
Consumers should immediately stop using the recalled scooters and contact Apollo for a free replacement bolt to repair the scooter. The firm will send instructions with a video link demonstrating how consumers can install the new bolt on their scooter at home. Apollo will also make its servicing and partner locations available to any customers to have the bolt replaced or tightened free of charge. Apollo is contacting all known purchasers directly.
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Recall details
- Brand
- Apollo Imports Inc., of Newark, Delaware
- Distributor
- Apolloscooters.com, Fluidfreeride.com, Justride.com, Adventuresportsusa.com and Allelectricmotion.com from June 2021 through May 2023 for between $2,000 and $2,500.
- Country
- US
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Questions about this recall
Was Apollo Phantom Electric Scooters recalled?
Yes. CPSC published recall 23270 on August 31, 2023. Reported hazard: The bolt on the electric scooter can come loose causing the suspension and wheel assembly to separate, posing fall and injury hazards.
What should I do if I have this product?
Consumers should immediately stop using the recalled scooters and contact Apollo for a free replacement bolt to repair the scooter. The firm will send instructions with a video link demonstrating how consumers can install the new bolt on their scooter at home. Apollo will also make its servicing and partner locations available to any customers to have the bolt replaced or tightened free of charge. Apollo is contacting all known purchasers directly.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: Apollo Imports Inc., of Newark, Delaware.